When you purchase a service agreement, you will receive an annual visit from a technician. Physical inspection and review of the freezer; ensuring that the temperature and other functions comply with the specifications. A service report will be prepared for further information on the condition and documentation. We offer service agreements with annual visits for refrigerators at +4°C and freezers down to -86°C and -150°C.

If you need to secure your samples ultimately 24 hours a day, 365 days a year, you should take out 24-hour insurance. We guarantee you a refrigerated loan freezer, for either -86°C freezer or -150°C freezer, which can be delivered throughout the country within 8 hours! If it is physically possible, we can take the defective freezer for possible repair.

We can offer mapping or full IQ/OQ/PQ documentation for both refrigerators and freezers.